Shipping policy

At The Gentleman's Cave, every order is handled with the care and discretion that our pieces deserve.

 

Processing Time

Orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

 

Domestic Shipping (United States)

We offer complimentary standard shipping on all orders over $200. Standard delivery typically takes 3-7 business days. Expedited and overnight shipping options are available at checkout.

 

International Shipping

We ship worldwide. International orders typically arrive within 7-21 business days depending on destination. Duties, taxes, and customs fees are the responsibility of the recipient unless prepaid at checkout.

 

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. Please allow 24 hours for tracking details to update.

 

Signature Requirement

For orders over $500, a signature may be required upon delivery to ensure the safety of your purchase.

 

Lost or Damaged Packages

If your package arrives damaged or does not arrive within the expected timeframe, please contact us within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.

 

Questions?

For any shipping inquiries, please reach out to us. We are here to make every step of your experience exceptional.